Early-stage enquiry
Photographs, dimensions and output are enough for an initial discussion and likely automation route.
Contact Lancing Ltd
A useful first enquiry includes the complete format list, representative photographs, target sustained output and any existing line interfaces.
Project enquiry
Share your bottle, pump, output and format details. The enquiry is sent directly to the Lancing machinery team so we can recommend the next practical step.
After you submit
The first review is used to identify the likely machine route, missing evidence and the physical samples needed for a useful compatibility discussion.
The machinery team reviews the closure family, bottle, output, batch profile and current process.
Missing dimensions, photographs, line interfaces or quality requirements are identified before a machine is assumed.
Lancing confirms which bottles and pumps are needed and how they should represent normal production supply.
Semi-automatic, inline, feeder-led, rotary or specialist options are compared against the pack and production need.
Where appropriate, handling risks, acceptance method and commercial scope are defined for testing and quotation.
Faster technical review
Include photographs of the complete bottle and pump, the component dimensions or drawings available, normal pump packaging, target sustained output, batch pattern and any current filler, conveyor, labeller or inspection interface. State whether the actuator must remain locked or face a defined bottle or label datum.
For a more structured enquiry, use the project checklist. If the main uncertainty is whether the pump can be fed and placed automatically, follow the closure-compatibility guide and include the longest, softest and most curved approved tubes.
In the enquiry, explain how your bottle and pump are assembled today and which part of that work you want to improve. Separate problems with bulk pump presentation, tube entry, thread start and final tightening. If the symptom is an incomplete or damaged pack, describe where it was first noticed.
Assign references to the bottle, pump and tube combination. Include a view of the incoming pump as supplied and a view of an acceptable finished bottle. If several pumps appear similar, label the photographs so they cannot be mistaken for one interchangeable format.
Yes. Explain which details are provisional so they can be treated as open decisions rather than confirmed machinery requirements.
They help the first review; retain the distinction between an initial shortlist and approval using representative production samples.